Archive for November, 2010

There IS life on the other side…

Wednesday, November 24th, 2010

…of the order form. I always suspected it, but it’s interesting to be on the other side for a change.

I’m talking about being a customer for a ├é┬áchange. I tried to check out AISIP’s member forums and one has to pay for that. Okay, I tried. I filled in the order form, hit the submit button only to see the same form again. I double-checked my data, I looked for marks that I forget something. Nothing. Same form again. I triple-checked my data, tried another browser, another computer. Even my iPhone. Nothing worked. I contacted AISIP (three times). No reply. I contacted and got a standard mail. My reply to that mail was left unanswered.

So I want to pay, but I can’t. It’s frustrating.

Hope you’re treating your customers better than that. I know that I do, but I wonder if I should test *my* payment processor…