Amazing customer feedback…

For one of my projects I have implement a system that handles crashes, reports technical details to me and asks the customer “which program function (hotkey or name in the menu) did you just use?

So far, the answers to this question have often been amazingly useless. For example one customer just wrote: “CRASHED AGAIN! no obvious reason…“. The data shows however that the customer was right in the middle of importing a project.

Yeah, no obvious reason. Customers are only humans, I guess. And some of them more than others…

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